FAQ
BANDANAS SIMPLEMAX
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Q1: What is SIMPLEMAX?
SIMPLEMAX is a bandana brand that offers high-quality, 100% cotton bandanas made in France. Our bandanas are designed for both men and women who want to accessorize their outfits with a touch of style and versatility.
Q2: What makes SIMPLEMAX bandanas unique?
SIMPLEMAX bandanas are made with premium 100% cotton, ensuring softness, durability, and breathability. Our bandanas are carefully crafted in France, reflecting superior craftsmanship and attention to detail. With a wide range of colors, patterns, and designs, SIMPLEMAX bandanas allow you to express your individuality and elevate any outfit.
Q3: Can I find bandanas suitable for both men and women in the SIMPLEMAX collection?
Yes, SIMPLEMAX offers bandanas that are suitable for both men and women. Our collection includes designs that appeal to various styles and preferences, allowing anyone to find a bandana that complements their unique fashion sense.
Q4: Are SIMPLEMAX bandanas only made from cotton?
Yes, all SIMPLEMAX bandanas are made from 100% cotton. We believe in using natural, high-quality materials that offer comfort and breathability while maintaining a luxurious feel.
Q5: Where are SIMPLEMAX bandanas manufactured?
SIMPLEMAX bandanas are proudly manufactured in France. Our production process adheres to strict quality standards, ensuring that each bandana meets our customers' expectations.
Q6: Can I wear SIMPLEMAX bandanas in different ways?
Absolutely! SIMPLEMAX bandanas are versatile accessories that can be worn in various ways. Whether you prefer to tie them around your neck, wear them as a headband, or use them as a statement piece on your bag, our bandanas offer endless styling options.
Q7: Are SIMPLEMAX bandanas suitable for all seasons?
Yes, SIMPLEMAX bandanas are suitable for all seasons. Made from lightweight and breathable cotton, they can be comfortably worn in warmer weather, while also providing a layer of warmth during colder seasons.
Q8: How can I purchase SIMPLEMAX bandanas?
You can purchase SIMPLEMAX bandanas directly from our website. Simply browse through our collection, select your preferred designs, and proceed to the checkout. We offer secure online payment options and provide worldwide shipping for your convenience.
Q9: Does SIMPLEMAX offer any special promotions or discounts?
Yes, SIMPLEMAX occasionally offers special promotions and discounts. To stay updated on our latest offers, sign up for our newsletter or follow us on social media platforms.
Q10: How can I contact SIMPLEMAX for any inquiries or assistance?
For any inquiries or assistance, you can reach out to our customer support team through the contact form on our website. We are dedicated to providing excellent customer service and will be happy to assist you with any questions you may have.
Q11: What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for a seamless and secure payment process.
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Q12: How long does shipping take?
We offer fast and reliable shipping services. Delivery times vary depending on your location, but most orders are delivered within 3-7 business days. As the delivery time depends on the carrier, any delay cannot be the subject of a claim or complaint, nor can any compensation be requested from SIMPLEMAX.
If, for exceptional reasons, the order processing time should be longer, the buyer will be informed by e-mail.
Q13: Do you offer international shipping?
Yes, we ship our bandanas worldwide. Additional shipping fees may apply for international orders.
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Q14: Can I track my order?
Absolutely! Once your order is processed and shipped, you will receive a tracking number via email. You can use this number to track your shipment's status until it reaches your doorstep.
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Q15: Can I return my order?
In accordance with article L121-21 of the French Consumer Code, the Purchaser has 14 days from receipt of the order to return, at his/her own expense, the bandana(s) in their original condition and packaging (unworn, including all accessories and dust bag). The refund will be made within 20 working days of receipt of the bandanas in their original condition.
Q16: Can I exchange my order ?
We do not offer any exchange service for the moment. If you would like to exchange your purchase, you may return the item for a refund and place new order.
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Q17: How can I know I may order was processed correctly?
Your order is confirmed once you receive the confirmation email with all the necessary information. You will receive a second email with tracking information once your order is shipped.
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Q18: Can I cancel or modify my order?
Orders placed on 1998simplemax.com may not be cancelled or modified. Please rest assured that you may always return your order upon receipt if you no longer wish to keep it.
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Q19: Can I be notified when the item is available again?
If the item you are looking for is not available for purchase, you can always sign up to our newsletter list or followed us on our social media to be notified when the item becomes available again.
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Q20: What countries does SIMPLEMAX deliver to?
Our online boutique delivers internationally. You can find the list of available locations through the "Country" menu at check-out. Please contact us if you have any additional questions.
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Q21: I haven’t received my order. What should I do?
We kindly invite you to open a claim with your carrier and contact us. Please kindly note that any claim regarding the delivery must be submitted in 14 working* days following the delivery of the parcel
*After this period, we are not able to claim any lost orders.